JEMPass

Welcome!
Once you have set up your JEMPass account, download the JEMPass app on the App Store.

To set up a JEMPass account, please visit jempass.com/start from a Mac or Windows PC.

Welcome to the JEM set up process!

Let's get your JEM set up. The process is quick and typically takes 10-20 minutes.

1 - Download and install the JEMPass app for macOS

Open the downloaded file, then drag the JEMPass app icon to your Applications folder.

2 - Create JEMPass Account and Vault

Launch the JEMPass app. Click the Sign Up link and follow on screen instructions.


  • In this step you will you will personalize/lock your JEM with your fingerprint. You will also create your JEMPass Vault to store your passwords. Your JEM is the key to your Vault.
  • Skip this step if you already have a JEMPass Account.

3 - Put JEMPass to Work

Use the JEMPass app to add new records to your Vault or update them.


To get the most out of your JEM, link it to your favorite browsers on this computer. Directions are available in the app and here.

Help is here when you need it

Multiple ways to get support. Select the method that works best for you.

The JEMPass Knowledgebase contains an up to date repository of articles, answers to questions, troubleshooting tips and other relevant information. Check it out.

We love connecting with our customers and solving problems, so don't hesitate to reach out. Use the Help button at the bottom right to send us a message. We'll get back to you soon.

JEMPass

Welcome!
Once you have set up your JEMPass account, download the JEMPass app on the Play Store.

To set up a JEMPass account, please visit jempass.com/start from a Mac or Windows PC.

Welcome to the JEM set up process!

Let's get your JEM set up. The process is quick and typically takes 10-20 minutes.

1 - Download and install the JEMPass for Windows app

Open the downloaded file, then launch the JEMPass Setup application. Depending on your security settings, you may receive warnings or notifications from Windows Defender. Please acknowledge them to approve installation of the JEMPass for Windows app.

2 - Create JEMPass Account and Vault

Launch the JEMPass app. Click the Sign Up link and follow on screen instructions.


  • In this step you will you will personalize/lock your JEM with your fingerprint. You will also create your JEMPass Vault to store your passwords. Your JEM is the key to your Vault.
  • Skip this step if you already have a JEMPass Account.

3 - Put JEMPass to Work

Use the JEMPass app to add new records to your Vault or update them.


To get the most out of your JEM, link it to your favorite browsers on this computer. Directions are available in the app and here.

Help is here when you need it

Multiple ways to get support. Select the method that works best for you.

The JEMPass Knowledgebase contains an up to date repository of articles, answers to questions, troubleshooting tips and other relevant information. Check it out.

We love connecting with our customers and solving problems, so don't hesitate to reach out. Use the Help button at the bottom right to send us a message. We'll get back to you soon.